Frequently asked questions
FAQ – Ecotourism Tours
How do I book?
How do I pay?
Can you provide vegetarian, gluten free, vegan picnics?
Do you offer discounts for children?
Are the eco insider tours insured?
Are the transfers to where the tours or activities take place included in the price?
I’m waiting at the meeting point or hotel and my transfer host hasn’t arrived yet. What do I do?
Do I need to take my personal documentation to the tour or activity?
What do I need to take with me on the day of the tour?
For further information please read carefully through your tour description page.
FAQ – Lanzarote
What makes you a sustainable company?
Are you involved in any local conservation projects?
When is the next volcanic eruption expected to take place?
Are there any dangerous snakes or scorpions in Lanzarote?
Can I drink tap water?
Is there any form of alternative energy in Lanzarote?
Aena installed the other wind farm at Montaña Mina on the hills behind the airport in 2004, as an alternative energy source to cover the requirements of the Arrecife Airport, and as part of their policy to reduce emissions and protect the environment.